Everything you need to know about selling with Banzena.
How much does Banzena cost?
It's free to start with nothing upfront, no monthly fee, and no setup cost. We earn a flat 1% only on a confirmed card sale, so if you don't sell, you don't pay a thing.
How does the AI build my store from a description?
You describe what you sell in one sentence, and our AI builder suggests store names, writes your product and page copy, picks a matching theme, and stands up a real, mobile-ready storefront in minutes. It even creates your standard pages like Privacy Policy, Terms, Refund and Shipping policies, Contact and About.
How can my customers pay?
Shoppers can pay by card at a secure checkout or choose cash on delivery, where they pay when the order arrives. Both are turned on by default the moment your store goes live, and customers pick whichever they prefer.
Can I use my own domain name?
Yes. Every store gets a free yourname.banzena.com address, and you can also connect your own custom domain like shop.yourbrand.com at no extra cost, with free automatic SSL. Your shop, your domain, your customers, with no lock-in.
How do I get paid for my sales?
You connect your own Stripe account, and card payments flow straight into it. Banzena's 1% is taken as a small fee on each card sale, so the rest is yours. For cash on delivery, you collect from the customer directly.
How do I get help if I'm stuck?
Email us anytime at support@banzena.com and you'll always hear back from a real person, never a robot. Our team is around Monday to Friday and usually replies within one working day, often sooner, while the Help centre is open 24/7.
Your store and your customers' data stay safe by default
Every store runs on Cloudflare's global network with HTTPS on by default, card payments handled by Stripe (never stored by us), and each shop's data kept isolated from every other.
Built on CloudflareEncrypted in transitPer-store data isolationStripe-secured checkoutFree automatic SSLBot & spam protection